What Happens to My Bots if Freya or My Exchange Goes Down?

#What Happens to My Bots if Freya or My Exchange Goes Down?

No platform has 100% uptime, so this is a fair thing to worry about: if Freya has a hiccup, or your exchange goes into maintenance, what happens to your open positions and your money? Here's the honest, accurate picture — including one important nuance about stop-losses that most platforms don't spell out.

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#Your Positions Live on Your Exchange — Not Inside Freya

The most important fact first: Freya doesn't hold your positions. They exist in your exchange account, and Freya manages them by sending order instructions through your API key. So if Freya itself has an outage:

• Your open positions stay open on your exchange — they are not force-closed or cancelled.
• Your funds stay in your exchange account, as always.
• When Freya comes back, it reads your current positions from the exchange and picks up where it left off.

A Freya outage doesn't make your trades disappear; it pauses Freya's active management of them until the connection is restored.

#What Re-Syncs When Freya Reconnects

Freya is designed to recover automatically. When the connection returns, it re-reads your positions and orders from the exchange and catches up on events that happened during the gap — for example, an order that filled while it was briefly disconnected. You don't have to do anything to trigger this; it reconnects and reconciles on its own. (Reconnection isn't instant — it retries and backs off if the exchange or network is briefly unavailable — but it keeps trying.)

#The Honest Part: Take-Profit vs Stop-Loss During an Outage

This is the nuance worth understanding, because it affects your risk:

• Take-profit (limit) rests on your exchange. When your take-profit is a limit order, Freya places it on the exchange, where it sits waiting. So a take-profit can still fill even while Freya is offline — the exchange handles it.
• A standard stop-loss is monitored by Freya in software. By default, your stop-loss isn't a resting order on the exchange — Freya watches the price and sends a market order the moment your stop is hit. The upside is reliability in normal conditions; the honest trade-off is that while Freya (or its price feed) is unreachable, a software-monitored stop won't fire until the connection is back.

#If My Exchange Goes Down (Maintenance / Outage)

Sometimes it's the exchange, not Freya. When an exchange is in maintenance, busy, or in "cancel-only" mode:

• Freya recognizes these states and retries automatically rather than killing your bot — it waits for the exchange to come back.
• New orders may be rejected while the market is in cancel-only or maintenance; this is the exchange's state, not your fault, and it resolves when the exchange reopens.
• Your positions remain on the exchange throughout. See Common Bot & Order Error Messages for what specific exchange-state messages mean.

#Liquidation Always Comes From the Exchange

One thing that never depends on Freya's uptime: liquidation. If a futures position's margin runs out, the exchange force-closes it on its own, whether or not Freya is online. Freya only learns about it afterward and marks the bot accordingly. See Understanding Liquidation.

#What You Should Do

• Don't panic-close on the exchange just because Freya looks unresponsive — your position is safe where it is, and closing it yourself outside Freya leaves leftover orders and stops Freya from managing it cleanly (see My Deal Won't Close).
• Give it a few moments — Freya reconnects and re-syncs automatically.
• For peace of mind on futures, keep leverage modest so a brief management gap is never catastrophic.
• If something still looks wrong after the connection is clearly back, contact [email protected].

#Frequently Asked Questions

#If Freya goes offline, are my open trades closed?

No. Your positions live on your exchange, and a Freya outage doesn't close or cancel them — they stay open exactly as they were. When Freya reconnects, it re-reads your positions from the exchange and resumes managing them automatically.

#Will my stop-loss still protect me if Freya is down?

Not necessarily. A standard stop-loss is monitored by Freya in software, so while Freya is unreachable it won't fire until the connection returns. A take-profit limit order, by contrast, rests on your exchange and can still fill during an outage. The only downside protection that always acts during an outage is the exchange's own liquidation (on futures).

#Does Freya hold my money during an outage?

No — Freya never holds your trading funds, outage or not. Your money stays in your exchange account at all times. Freya only sends order instructions through a trade-only API key.

#What happens when Freya reconnects?

It automatically re-reads your positions and orders from the exchange and catches up on anything that happened during the gap (like an order that filled while it was disconnected), then resumes managing your bots. You don't need to do anything.

#My exchange is in maintenance — what happens to my bot?

Freya recognizes exchange maintenance/busy/cancel-only states and retries automatically instead of stopping your bot. New orders may be rejected until the exchange reopens, which is the exchange's state and not your fault. Your position stays on the exchange the whole time.

#Should I close my position myself if Freya seems unresponsive?

It's usually best not to. Your position is safe on the exchange, and Freya reconnects and re-syncs on its own. Closing it yourself on the exchange can leave behind orders Freya placed and stops Freya from finalizing the deal cleanly. Give it a moment, then contact support if it still looks wrong.