What Freya AI knows about your account, and what it can't see

#What Freya AI Knows About Your Account, and What It Can't See

When an AI assistant can answer "how many bots do I have running" or "is my withdrawal done yet," a fair question follows immediately: what exactly can it see, and where does it stop? Trust in a tool like this comes from knowing its boundaries precisely, not from vague reassurance.

So here they are, plainly. Freya AI can look up parts of your own Freya account to answer your questions. It cannot see your exchange account, it cannot see anything secret, and it can never see anyone else's account. Let us draw the exact lines.

This is the account-data side of Freya AI. For the chat basics see the chat assistant guide, and for the whole feature see Freya AI explained.

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#What It Can Look Up

To answer questions about your own situation, Freya AI can read parts of your Freya account. Ask, and it can tell you about:

• Your bots. How many you have, what they are, and how they are performing.
• Your platform balance. The USDT balance in your Freya account.
• Your backtests. Your saved backtests and their results, so you can ask which performed best.
• Your referral earnings. The commission you have accrued from people you referred.
• Your withdrawal status. Whether a withdrawal is pending, processed, or complete.
• Your account basics. Your name, when you joined, and your current plan and its renewal.
• Your connected exchanges. Which exchanges you have linked, as metadata only.
• The marketplace. Public strategy listings that are for sale, which anyone can see anyway.

All of this exists so the assistant can actually help with your questions instead of sending you off to hunt through the dashboard for every answer.

#What It Cannot See

The boundaries are as important as the capabilities, and several are deliberate hard limits:

• Your exchange account. It cannot see your open positions on the exchange, whether a specific order filled, or the funds sitting in your exchange wallet. For live positions and fills, your exchange or dashboard is the source of truth.
• Any wallet or deposit address. It will not reveal or guess a deposit or withdrawal address. Addresses are sensitive, and the assistant is built not to surface them.
• Your secrets. It never has, and never asks for, your password, your 2FA codes, or your exchange API secrets. If anything ever asks you for those, in the name of Freya AI or otherwise, it is not legitimate.

#It Only Ever Sees Your Own Account

This is the most important guarantee, so it is worth stating on its own. Every account lookup Freya AI does is scoped to you, the signed-in user. It is built so that it cannot read another person's bots, balance, backtests, or earnings, no matter how a question is phrased. You cannot use it to see someone else's account, and no one can use it to see yours. Your data answers only your questions.

#Why This Design Matters

An assistant that could see everything would be more powerful and far less trustworthy. Freya AI is deliberately scoped: enough access to genuinely help you with your own account, and hard walls around exchange internals, secrets, addresses, and other users' data. That is the trade that makes it safe to lean on. It also means the answers you get are grounded in your real data, not guesses, and when it hits the edge of what it can verify, it tells you plainly rather than inventing something.

#Putting It to Work

• Ask about your own account freely. Your bots, balance, backtests, earnings, and withdrawal status are all fair game, and it is faster than digging through the dashboard.
• Go to the exchange for live positions. The assistant cannot see open positions or fills; that is by design. Check your exchange or dashboard for those.
• Never share secrets. Freya AI will never ask for your password, 2FA, or API secrets. Treat anything that does as a scam.
• Trust the "I can't see that." When it says it cannot verify something, that is the boundary working, not a failure. Take it at face value.

#Frequently Asked Questions

#Can Freya AI see my balance?

It can see your Freya platform balance, the USDT held in your Freya account, and report it when you ask. What it cannot see is your balance on the exchange itself, your open positions, or whether a specific order filled. The rule is Freya data yes, exchange account no.

#Can Freya AI see my open positions or trades on the exchange?

No. It cannot see your live positions, order fills, or funds on the exchange. Those stay on the exchange and the assistant never accesses them. For live positions and fills, check your exchange or your dashboard directly.

#Can Freya AI access other users' accounts or my private data unsafely?

No. Every lookup is scoped to your own signed-in account, and it is built so it cannot read another user's data under any circumstances. It also never reveals wallet or deposit addresses and never asks for your password, 2FA codes, or API secrets.

#Will Freya AI ever ask for my password or API keys?

Never. Freya AI does not ask for your password, 2FA codes, or exchange API secrets, and neither does Freya support. If anything claiming to be Freya asks you for those, it is not legitimate and you should not provide them.